Contact us by
e-mail

or call
(626) 258-2928
(626) 258-2955

or send questions and
comments to:
Mainland Mart Corp.
2535 Durfee Ave.
El Monte, CA 91732
U.S.A.

Holiday shipping schedule:
Our warehouse will close for the holidays from 12/24/04 to 1/2/05, orders received during these days will be shipped in the first week of January 2005.

Frequently Asked Questions:

Q. Do I have to pay any other service fees?
A. No, the price shown is all you pay including shipping, handling, and the merchandise for shipping address within the 48 continental U.S. states. Additional shipping charge will be added to address outside the 48 continental states.

Q. Can I pay my order by check or money order? and how?
A. Yes, just fill out your order form as requested, and type in "will pay by check" on the "Additional Comment:" section and submit your order online to us. Then make your check or money order in your order amount payable to: Mico Inc., and mail it with a copy of your order to the address shown on the left column.

Q. How long will it take to receive the merchandise from time of an on-line order?
A. Normally, you will receive it within 2 to 5 working days depending on your zip code.

Q. Is there a minimum dollar amount on an order?
A. No, there is no minimum dollar amount on an order.

Q. What if I do not like the merchandise that I received?
A. You need to contact us first within 30 days of the purchase. If it is the reason of quality problem or damaged during shipping, they will be fully refunded or replaced. Otherwise there is a 15% restocking fee charged, plus shipping fees will not be refunded.

Q. What if the merchandise I ordered are out of stock?
A. We only put available items on the web site, but we had situation that many orders came in for the same item at the same time, this made it out of stock temporarily. We will let you know by e-mail in this case.

Q. How do you deliver the purchased merchandise throughout the country?
A. We use UPS or Fedex shipping company for shipping address within the mainland United States. We use U.S. post office service for address in the island stats and for area outside of The United States, additional fee will apply to these shipping address, we will let you know by e-mail. You may request to ship your order via express mail, next day delivery or 2nd day... additional shipping fee will be added to your order if so.

Q. What is your Privacy Policy?
A. We do not sell, trade or give any of our customer infomation to other businesses.